Automate Your Practice's Payment Flow

Modern Doc is providing your practice with a premium, fully encrypted payment gateway to ensure seamless credit card processing.

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Automated payment processing for medical practices
Denticon
Dolphin
Dentrix Ascend
CareStack
Open Dental
Eaglesoft
Orthotrac
Dentrix
//Membership//

Easy Subscription & Membership Management

Transform your practice's financial stability with integrated membership and wellness plan management.

In-house membership and subscription management

Effortless In-House Memberships & Automatic Card Updates

  • Launch In-House Memberships: Easily offer and manage subscription plans that keep patients coming back.
  • Automatic Card Updater: Say goodbye to declined transactions due to expired or lost cards. Our network tokenization technology automatically updates payment details behind the scenes.
  • Never Miss a Payment: Ensure a steady, reliable stream of recurring revenue without the administrative headache of chasing down new card numbers.
//Why Integrate Payment Partner//

The Future of Practice Revenue

Transform your practice's financial stability with integrated membership and wellness plan management.

Total Financial Peace of Mind

Protects your reputation by removing the risk of storing sensitive card data. The system handles the security heavy lifting.

Consistent Monthly Income

Stop chasing one-off payments. Set up automated plans or memberships that bill patients monthly, creating steady cash flow.

One-Tap Patient Payments

Make it effortless for patients to pay, with support for Apple Pay and Google Pay, you'll get paid faster by one-click.

Everything in One View

Ditch the messy spreadsheets. Access a single, clear dashboard to track all income across every location.

Built-In Revenue Protection

Keep more of what you earn with proactive fraud filters. Our system flags suspicious activity and provides simple ways to resolve.

Expertly Managed for You

Focus on your patients while we manage the technology. Modern Doc handles the entire setup and ongoing support.

//Ecosystem Integration//

Feature Highlights

By integrating industry-leading payment gateway, Modern Doc empowers your practice with a full suite of automated financial tools.

ACH Payments

Process direct bank transfers as a highly secure, low-fee alternative to standard credit cards to effectively minimize overhead costs across your practice or business. It is the ideal choice for managing lower-value recurring billing, monthly subscriptions, and service-based payments for professional industries like doctors and dentists.

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iProcess Mobile App

Take your storefront anywhere with the free mobile application for Apple and Android phones. You can quickly process transactions, add tips, and issue full or partial refunds on the go. It integrates directly with the Customer Vault to safely reuse previously saved client payment details.

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Kount Fraud Prevention

Instantly score each checkout transaction against Kount's massive global data network. By leveraging proprietary AI and machine learning, you can evaluate risk and stop fraud losses in real time. This allows you to automate complex decisions to accept more legitimate orders and reduce false declines.

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Two Factor Authentication

Drastically secure gateway access by verifying both "what you have" and "who you are." This system syncs seamlessly with external authenticator apps like OATH Token for Apple or Mobile-OTP for Android. Upon login, it generates time-sensitive security keys that remain active for 90 seconds.

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Quickbooks SyncPay

Process payments and generate sales receipts directly within your QuickBooks application without leaving the platform. This removes tedious double entries to streamline and save time managing your accounting processes. It also supports fast batch transactions and end-to-end encrypted card-present swiped payments.

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Authvia® TXT2PAY®

Securely request and receive mobile payments up to 10x faster than traditional email invoicing methods. You can easily create custom payment requests with specific topics, expiration dates, and custom instructions. The system automatically processes incoming payments and sends receipts straight to the customer.

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Tap to Pay

Turn your Android device into a mobile checkout station without traditional hardware constraints. You can accept contactless card payments anywhere from physical storefronts to pop-up events. This platform leverages cloud-native, software-based acceptance for fast and scalable deployments.

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Level III Advantage

Significantly optimize your B2B and business-to-government (B2G) transactions by automatically passing advanced data to secure the lowest possible credit card interchange rates. This powerful application handles the complex data optimization required to satisfy strict Level 2 and Level 3 criteria.

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Marketplace Free Trials

Explore and grow your business capabilities risk-free with available 30-day free trials. This allows you to test premium services including Customer Vault, card updaters, and advanced fraud screening. Use these tools to seamlessly enhance checkout security and provide a hassle-free experience for your clients.

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Fraud Prevention

Defend your business against suspicious transaction activity before it ever happens by taking advantage of a fully customizable set of rules tailored to your unique industry risk profile. You can easily scale your protective parameters to fit specific thresholds, with the ability to apply these rules to all of your payment processors.

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//Payment Information//

The Lifecycle of a Transaction

To eliminate confusion regarding "where the money is," this section explains the automated journey of every dollar processed through the practice website.

Payment authorization and settlement process

From Patient Click to Practice Deposit

  • The Authorization Phase: The moment a patient enters their details, the gateway performs a real-time check for card validity and fund availability. Doctors see an "Authorized" status in their dashboard immediately, ensuring the service can be rendered with financial confidence.
  • Automated Settlement (Batching): At the end of each business day, the system automatically "captures" all authorized transactions and prepares them for deposit. This removes the manual burden from the front-desk staff.
  • Funding Windows: While the transaction is recorded instantly, funds typically arrive in the practice's linked bank account within 24–48 hours, depending on the banking institution's processing times.
  • Common Status Clarity: We provide clear definitions for "Pending," "Settled," and "Voided" transactions within the portal, so the office manager can reconcile daily books without needing deep technical knowledge.
Refund management and dispute resolution portal

Operational Control: Refunds, and Disputes

  • Unified Merchant Portal: Doctors or office managers receive a dedicated login to a centralized dashboard. This provides a bird's-eye view of all revenue whether it came from a website booking, a mobile payment, or a recurring wellness plan.
  • Intelligent Refund & Void Logic: Our system allows a transaction to be voided (canceled before it settles) to avoid processing fees. If a transaction has already settled, a refund can be issued directly to the patient's original payment method without needing the physical card present.
  • Dispute Management & Fraud Filters: The platform includes built-in protection tools like Address Verification (AVS) and Card Code Verification (CVV). In the event of a patient dispute, the portal provides a streamlined way to upload documentation and proof of service to challenge the claim.
  • Customizable Reporting: Generate "Accountant-Ready" exports in CSV or PDF formats. Reports can be filtered by date, patient name, or specific services, making end-of-month reconciliation a five-minute task rather than a five-hour one.
//Payment Integration//

FAQs

Providing clarity and transparency on our payment integration with NMI fees structure, schedules, customer related information.

How secure would the payment processing be?

Security is a top priority. Our integration uses NMI's Level 1 PCI-compliant gateway. This means sensitive credit card data is never stored on your local server. Instead, it is protected using advanced encryption and vaulting technology, ensuring that transaction information remains secure and private.

What payment methods can my practice accept?

Your practice can accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets including Apple Pay and Google Pay, ACH bank transfers for recurring billing, and contactless payments via Tap to Pay. This gives patients maximum flexibility at checkout.

Does NMI support recurring billing or memberships?

Yes. NMI's platform includes a powerful recurring billing engine that supports in-house membership plans and wellness subscriptions. The Automatic Card Updater feature ensures billing continues uninterrupted even when patients receive new cards, eliminating failed payment headaches.

How do I track and manage my daily transactions?

All transactions are managed through a centralized Unified Merchant Portal. You and your office manager receive a dedicated login with a clear dashboard showing all revenue streams from website bookings to mobile payments and recurring plans. Custom reports can be exported in CSV or PDF formats.

How are refunds and voids handled?

The system distinguishes between voids and refunds automatically. A void cancels a transaction before it settles (no fee applies). A refund reverses a settled transaction back to the patient's original payment method without requiring the physical card to be present. Both actions are handled directly from your merchant portal.

Does NMI protect against fraudulent transactions?

Yes. NMI includes built-in tools such as Address Verification (AVS), Card Code Verification (CVV), and an optional integration with Kount's AI-powered fraud scoring. You can also configure custom fraud rules tailored to your practice's risk profile to automatically flag or block suspicious activity.

Modern payment solutions for medical practices

Secure Your Practice Financial Future

We have simplified the complex world of payments into a single, intuitive system that prioritizes your revenue and your peace of mind. Everything could be aligned for your practice to make the whole payment process seamless — ready to have the final call for approval?

Reach Out To Us Today
//Contact Us//

Let's Connect With Us

Schedule your strategy session today and discover how we turn medical expertise into measurable practice growth.

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